What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, Gpay, Apple Pay, Shop Pay, Discover, and Diners Club.
Do you offer international shipping?
We currently only offer shipping within the United States, excluding Alaska, Guam, Hawaii, and Puerto Rico. We apologize for any inconvenience.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the shipping carrier's website.
What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving your order. We will gladly assist you with a replacement or refund.
Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure quick delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. However, please note that we cannot guarantee changes or cancellations once an order has been processed.
What is your customer support contact information?
You can reach our customer support team via email at support@luxevanitytub.com or by phone at (814)752-5099. Our customer support hours are 9am-5pm EST.